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RETURNS
We will accept returns for 14 days from the date of purchase. If more than 14 days have gone by since your purchase, a refund may be granted on a case by case basis by emailing [email protected] To be eligible for a return, your item must be unused, uninstalled condition free of defects, marks or scratches. It must be in the same condition that you received it. It must also be in the original packaging.

RETURN EXEMPTIONS
Macerator and sanitation products are excluded from return once they have been installed. This is due to health and safety reasons. If you experience an issue with a macerator or sanitation product you are covered by the manufacturers warranty and they will work to resolve your issue within the warranty period. Livinlite.net will make reasonable efforts to assist in putting you in contact with the manufacturer and ensuring your issue is resolved. For additional questions please contact [email protected]

RETURN PROCESS
To initiate a return visit the My Account Page and click the "view details" link next to the order number that includes the item you wish to return. Once on the details page, click "Add New RMA" and follow the steps to return the item in question. If you have issues with the return process please email us at [email protected]

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, we will notify you that your refund has been proceed. A credit will automatically be applied to your credit card or original method of payment. Credits usually appear within 5-7 business days.

SHIPPING
To return your product, you should mail your product to: 3 Henniker Street #203 Hillsborough NH 03244. Do not send items that you have not received a Return Merchandise Authorization Number (RMA) for. See above on how to obtain an RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time frame to receive your exchanged product may vary. If you are returning an item over $100, you should consider using a shipping service that offers tracking or purchasing shipping insurance. We offer no guarantees towards the receiving of your returned item.

BATTLE BORN BATTERIES
Battle Born Batteries manages their own returns. View their return policy here.
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