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RETURNS
We will accept returns for 14 days from the date of purchase. If more than 14 days have gone by since your purchase, a refund may be granted on a case by case basis by emailing [email protected] To be eligible for a return, your item must be unused, uninstalled condition free of defects, marks or scratches. It must be in the same condition that you received it. It must also be in the original packaging.

RETURN EXEMPTIONS
Macerator and sanitation products are excluded from return once they have been installed. This is due to health and safety reasons. If you experience an issue with a macerator or sanitation product you are covered by the manufacturers warranty and they will work to resolve your issue within the warranty period. Livinlite.net will make reasonable efforts to assist in putting you in contact with the manufacturer and ensuring your issue is resolved. For additional questions please contact [email protected]

RETURN PROCESS
To initiate a return visit the My Account Page and click the "view details" link next to the order number that includes the item you wish to return. Once on the details page, click "Add New RMA" and follow the steps to return the item in question. If you have issues with the return process please email us at [email protected]

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, we will notify you that your refund has been proceed. A credit will automatically be applied to your credit card or original method of payment. Credits usually appear within 5-7 business days.

SHIPPING
To return your product, you should mail your product to: 3 Henniker Street #203 Hillsborough NH 03244. Do not send items that you have not received a Return Merchandise Authorization Number (RMA) for. See above on how to obtain an RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time frame to receive your exchanged product may vary. If you are returning an item over $100, you should consider using a shipping service that offers tracking or purchasing shipping insurance. We offer no guarantees towards the receiving of your returned item.

BATTLE BORN BATTERIES
Battle Born Batteries manages their own returns. View their return policy here.

Warranty and returns are not handled by MobileMustHave.com but directly by the manufacturer.


FIRE FIGHT PRODUCTS
Please refer to Fire Fight Product's website for their own terms. A section has been included below for reference. 

Warranty and returns are not handled by MobileMustHave.com but directly by the manufacturer.


1 YEAR LIMITED WARRANTY

This warranty is in lieu of all other expressed or implied warranties.

Seller warrants title, materials and workmanship on all Fire Fight Products LLC (Fire Fight) extinguishers and related equipment, except components manufactured by others for which Seller assigns, as permitted, the original manufacturers warranty. Seller’s warranty shall be for a period of (1) year from the date to the original consumer purchase, during which non-conforming equipment returned to seller at buyer’s expense and risk will be repaired or replaced at seller’s option. Fire Fight will repair or replace products found to be defective in materials or workmanship within the period set forth above, provided the product has not been repaired or altered by anyone except Fire Fight. The product must not show signs of abuse, contamination, neglect, accident, incorrect wiring not our own, improper installation or servicing, or used in violation of instructions furnished by Fire Fight. The serial number must not be removed, defaced or otherwise changed. If, in the judgement of Fire Fight these conditions have been met, a no-cost replacement or recharge will be executed. The compensation action taken is to be decided by Fire Fight.

ANY WARRANTY IMPLIED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS, IS IN EFFECT ONLY FOR THE DURATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE, NO PERSON IS AUTHORIZED TO GIVE ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF ITS PRODUCTS, FIRE FIGHT SHALL NOT BE LIABLE FOR THE LOSS OF USE, REVENUE, OR PROFIT OR FOR ANY INJURY, OR FOR ANY OTHER CONSEQUENTIAL OR INCIDENTAL DAMAGES, BUYER IS NOT RELYING ON SELLER’S JUDGEMENT REGARDING HIS PARTICULAR REQUIREMENTS AND HAS HAD AN OPPORTUNITY TO INSPECT THE PRODUCT TO HIS SATISFACTION.

All Fire Fight Products units are warranted against manufacturing defects for a period of 1 (one) year from the date of purchase.  Shipping or other transportation considerations are not covered under this warranty.

Recharge services:

We would like customers to look upon Fire Fight products as a “one-time purchase”.  If your pressure gauge shows low pressure, relieve the balance of the pressure by turning the cylinder upside down and expend the pressure with the valve and ship the discharged container to us.  We will refurbish the equipment, recharge and verify operation for $50 plus shipping.  Call us for further information on discharging your extinguisher for shipping. 

Please Note: Recharging services do not apply to our SS-20 aerosol model. Warranty is 1 (one) year exchange only on our SS-20.

Fire Fight Products LLC 6101 Anno Avenue    Orlando, FL 32809    phone: 321.299.5707
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