Sani-Con Turbo 21' Retractable Hose Extension

I had searched for a couple of months for a replacement Thetford Sanicon 1.5" replacement hose, # 97521. Everyone was out of stock, even Amazon! I was pleasantly surprised to find Mobilemusthave's had the exact item I was wanting. Pricing was comparable, shipping was fast and the item was exactly as described. I definitely will use them for future RV items

Received a 97521 Sani-Con Turbo 21' Retractable Hose Extension hose and installed it without issue. However, after barely a week the hose began leaking from several holes. That could have been a really bad situation if we were dumping our black tank! I called Mobilemusthave phone and received a recording and left a message on 2 occasions to let them know of the inferior hose. They have not returned my call. Customer service should be the highest priority for any business and issues should be responded to immediately. (We have been business owners ourselves). Hopefully they will respond within the next 24 hours?